Featured TRUST Member
Jeannine M. Rivet, MPH, BSN, RN, FAAN
Current Organization and Position:
Executive Vice President, UnitedHealth Group.
Jeannine has held many executive roles within UnitedHealth Group while managing key relationships with customers and industry segments. She creates a strategic liaison sharing information, asking questions and clarifying, and will be the main executive contact for the client decision makers. She builds trust with customers and helps with their planning for a healthy and productive workforce.
What are you working on that most excites you?
She created and oversees The Center for Nursing Advancement. This has been a transformational program which started with 8,000 nurses and is at 26,000 today.
The focus is on big issues like staffing, turnover, recruitment, retention, and clinical/executive leadership. Through case studies, mentor programs, online courses, tailored clinical leadership development, recognition programs, project studies and more, the program is so successful it is sharing its learnings with other areas of practice — including pharmacists and social workers.
It is an exciting time to measure, refine and make the Center better and simpler.
Have you ever had a mentor? How did he/she help you the most?
Yes. Mostly men and one woman. "She was not a good leader, but taught me what not to do". Jeannine was challenged by mentors and learned to be true to herself and find her confidence. Women struggle with confidence — she learned in her nursing career that "I could not be wishy-washy in my communication with patients. It helped build my strength and confidence. I learned to know my audience and speak directly to them."
What is the best career advice you've received?
Take risks. Know the difference between confidence and arrogance — it is a fine line. Be humble and be a good listener.
How do you want to support other women in their leadership journeys?
Jeannine mentors women in and out of her company and has a strong history in mentoring.
She created a speaking presentation about her experiences, "Climbing the Ladder without Getting Dizzy and Falling Off." This is her life story and is documented in decades. It's about what she has done and learned — soul searching and being a role model.
Any words of wisdom to live by?
Life is a journey. Enjoy it.
What is something that not many people know about you?
She has never colored or permed her hair.
She, her husband and two daughters have a family foundation, K.A.H.R. Foundation, that supports the military and veterans, research, children and Judeo-Christian activities.
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